Progent's staff consultants have access to the specifics of support provided to every customer by any engineer. Progent's sophisticated service database system includes comprehensive documentation of the service that Progent's customers have been provided. Protected VPN connectivity enables the engineers of Progent's online support team to connect to your company's environment remotely without violating corporate security. Progent provides safe VPN support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Over the years, Progent has mastered an arsenal of optimized technologies and field-proven processes which promote the highest degree of efficiency for remote technical support and troubleshooting for computer networks of all sizes. Progent's Online Consulting and Troubleshooting Services Progent's skill at disposing of technical issues quickly means you saves money. minor repairs somehow turn into substantial bills. Progent's one-minute billing unit and simple policy for billing eliminate situations where speedy. Unlike many online support firms, Progent asks for no service activation fee or minimum payments. Progent charges by the minute for phone assistance, so you are invoiced only for the support that you receive. Progent's pricing model for online support is structured to stretch your network support dollar. Progent's extensive online technical support expertise is particularly valuable for organizations that rely on public clouds for critical infrastructure or applications such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises IT support may not be useful. Your organization saves even more in indirect expenses by reducing or eliminating system outages and associated costs stemming from business discontinuity, upset clients, unproductive workers, and distracted executives. Remote help also eliminates the expense of sending an engineer to your office. This lowers direct expenses because service calls accumulate minimal billable minutes. Progent's online technical support experts provide excellent value due to the fact that they have the real-world background and are equipped with the sophisticated tools required to resolve most information system problems quickly. (Check out testimonials from Progent's customers.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to solve complex infrastructure issues, plus the services of CISA and CISSP-accredited cybersecurity experts to help with high-level security architecture and troubleshooting jobs. Progent's Microsoft Certified professionals have provided remote support to businesses in all 50 states in the U.S. Lexington-Fayette Enterprise and Small Business Computer Network Systemsįast Online Technical Support for Lexington-Fayette Kentucky Computer Networksįor organizations in Lexington-Fayette Kentucky, Progent offers online technical support for computer systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms.
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